Syntronic Systems

Privacy Policy

How we collect, use, disclose, and protect information when you use the Syntronic website or contact us about a project or support request.

Effective date: August 26, 2026

This policy applies to the Syntronic Systems website and website-based inquiries. It does not replace terms that may apply to a separate client agreement or third-party product or service.

Information We Collect

We may collect information that you provide directly when you call, email, request a consultation, or request support. Depending on your submission, this may include:

  • Name and preferred contact method.
  • Phone number and email address.
  • Project city or ZIP code.
  • Project type, services of interest, desired timing, and message details.
  • Support details such as the system location, affected room or device, and a description of the issue.

Please do not submit passwords, alarm codes, door codes, Wi-Fi credentials, private keys, payment-card information, or other sensitive access credentials through the website or ordinary email.

Information Collected Automatically

When you use the website, our systems and service providers may receive technical information such as IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, interaction data, and timestamps.

We use Google Analytics through Site Kit by Google to understand website usage. Analytics cookies and related measurement are controlled through our consent system where required. We have configured the site to respect available Do Not Track and Global Privacy Control signals through our consent-management settings.

Cookies and Similar Technologies

The website uses necessary technologies for security, basic operation, consent preferences, and form protection. With the applicable consent, it may also use analytics technologies to measure website use and interactions such as phone, email, and form actions.

You can use the cookie banner or the Your Privacy Choices page to manage available preferences. Blocking some technologies may affect certain website functions.

How We Use Information

We may use information to:

  • Respond to project, consultation, commercial, and support inquiries.
  • Evaluate project fit, coordinate follow-up, and provide requested information.
  • Operate, maintain, secure, troubleshoot, and improve the website.
  • Measure website performance and understand how visitors use the site.
  • Detect spam, fraud, abuse, and security threats.
  • Comply with legal obligations and protect our rights, users, and systems.

Service Providers and Disclosures

We use service providers to operate the website and process information on our behalf. These include website hosting and infrastructure providers, WordPress and website plugins, Google Analytics and Site Kit, Complianz consent management, Cloudflare Turnstile spam protection, Contact Form 7, and email-delivery or mail-transport providers used to route website inquiries.

These providers may process information under their own terms and privacy policies. We may also disclose information when required by law; to protect safety, rights, or property; in connection with a business transaction; or with your direction or consent.

We do not use the website to sell personal information. We do not currently use website information for targeted advertising or cross-context behavioral advertising.

Cloudflare Turnstile

Our forms use Cloudflare Turnstile to help distinguish legitimate activity from automated abuse. Turnstile may process technical and interaction information needed to provide its security function. Its operation is governed by Cloudflare’s applicable privacy terms.

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining business and service records, resolving disputes, protecting the website, and meeting legal obligations. Retention may vary based on the nature of the inquiry, the resulting client relationship, and applicable requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email transmission, or storage system can be guaranteed completely secure. Please use care when deciding what information to submit electronically.

Your Choices and Requests

You may manage available cookie and analytics preferences through the website consent controls. You may also contact us to ask about, correct, or request deletion of personal information associated with a website inquiry, subject to identity verification and any information we must retain for legal, security, or legitimate business purposes.

Children’s Privacy

This website is intended for adults seeking home-technology or commercial services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

External Links and Third-Party Services

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy as the website, vendors, or legal requirements change. The effective date above identifies the latest published version.

Contact Us

For privacy questions or requests, contact:

Syntronic Systems
2417 S Irish Rd
Davison, MI 48423
info@syntronicav.com
810-875-0653